What Happens Once You Arrive?

Upon arrival at the airport, and once you have cleared immigrations and customs, please do not stop until you see one of the North American Travel representatives who will be waiting for you outside the Arrival Gate, displaying a banner with your name and/or the logo of North American Travel. Please note that customs procedures can take from 5 to 45 minutes depending on how many people are waiting in line. Please do not worry - we know this and will be waiting for you outside the Arrival Gate.

Our staff at the airport will monitor your flight to ensure that your shuttle will be ready whenever you arrive. In order to ensure your service is provided at the correct time, we ask that you inform us by email if there are any changes to your flight times, so we can wait for your arrival.

Please note that at the Vallarta airport are many Time Share companies trying to contact you. We strongly recommend to talk ONLY to the representative of North American Travel in order to avoid the loss of your purchased service. Once you have contacted our staff at the airport, please present the confirmation voucher together with valid photo identification. You will then also be given the exact time of pick-up on your departure date, should you have reserved a round-trip transfer.

Please reserve at least 2 days in advance.

Transportation service from 10:00 p.m. must be booked only under Private basis (VIP service)